Effective Date: From 31.01.2025

Introduction

Welcome to seth.lk operated by Neynuja Pharmacy ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.seth.lk and use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, shipping address, payment details, and prescription-related information.
• Health Information: Information related to prescriptions and medical history provided by you or your healthcare provider.
• Technical Information: IP address, browser type, device information, and cookies to enhance website functionality.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Verify prescriptions and comply with legal requirements.
• Improve our website and user experience.
• Communicate with you regarding orders, promotions, or important updates.
• Prevent fraudulent activities and ensure security.

Information Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your information with:

• Healthcare Providers: To verify prescriptions and ensure proper dispensing.
• Third-Party Service Providers: Payment processors, shipping partners, and IT support services.
• Legal Authorities: When required to comply with laws, regulations, or legal requests.

Data Security

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we encourage you to take precautions when sharing sensitive data online.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie settings through your browser preferences.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of the data we hold about you.
• Restrict processing of your data under certain conditions.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

order@seth.lk
No.82, Highlevel Road , Kottawa
+94 71 5 660 660